We typically accept the assignment of your insurance benefits and file health care claims directly with your insurer on your behalf. Payment of applicable copays, deductibles, and amounts not covered by your primary insurer is required at the time services are rendered. Payment may be made by cash, credit, or debit card. There is a $50 service charge for credit card chargebacks and/or returned checks. Patients (or sponsors) are required to maintain an active credit card on file and sign a Financial Acceptance Agreement that authorizes Bridges Psychiatry Associates the right to charge your credit card for any balance due.
Rates/fees vary depending on the type of service, the individual provider, and the terms of your insurance plan. We charge the credit card on file for unpaid fees, fees not paid by your insurance, and Late-cancel/No-show fees. We will send bills that remain unpaid over 90 days to collections. Fee-for-service rates for physicians/APRNs/PAs range ($250-500) for new patients and ($150-300) for follow-ups. Legal proceedings ($700/hour). Fee for service rates for (MA/Ph.D.) counselors range ($150-200) for new clients and 60-minute sessions and ($135-150) for 45-minute sessions.
Pay Your Bill
Active patients must maintain an updated credit card on file. Patients can call (803) 339-1563 to pay over the phone or via ClearGage. For telemedicine services, we automatically run credit cards for charges not covered by insurance (i.e., copays, deductibles, fees) on the day prior or the morning of your scheduled appointment. For in-person services, we run charges for costs not covered by insurance in the morning of your scheduled appointment. Please provide advanced notice via the Portal if you would like to change your method of payment or if you require a superbill.
Unused Appointment Fees
Scheduled appointments are time reserved for you, and you are responsible for payment of that time. We respect our clinicians’ and administrators’ time and are therefore very strict about late cancellations and no-shows. If you cancel a scheduled appointment with at least 24 business hours’ notice, you will not be charged. If you miss an appointment or late cancel (i.e. with less than 24 business hours’ notice) you will be charged the listed Late-cancel/No-Show fee. You must cancel during business hours on the weekday day prior or earlier to avoid the fee. Monday appointments must be canceled during business hours on the Friday before or earlier to avoid the fee. If you are more than 15 minutes late for a scheduled appointment, you will be charged the listed Late-cancel/No-show fee and asked to reschedule. We understand that there are emergencies, and as such, if you miss an appointment due to a documented medical emergency, you will not be charged. If you cannot make your appointment in person, we encourage you to request a virtual visit during your scheduled time so you can receive timely care and avoid the fee. Late-cancel/No-show fees for MDs ($100-300) and Master/Ph.D. level therapists ($100-150).
Medical Records Copy Fee
Records requests received from another licensed provider will be provided free of charge with a signed records release. If records are requested by the patient, or the patient’s designated representative, then a fee for each request shall be assessed depending on applicable laws. In addition, if a narrative summary of the medical record is requested, a reasonable professional fee charged by a physician for record review and summary preparation will be assessed.
If you are a long-term established patient, your provider may agree to assist you with disability forms. Some providers have a policy that disability determinations need to be done via representatives of insurance companies or governmental agencies. We do not see patients for the sole purpose of filling out disability forms. If a disability form is requested, a patient’s consent to release their medical records to the insurance company will be required. Sufficient notice to coordinate requests is required. In cases where a written assessment, form, or memorandum is required, a reasonable professional fee charged by a physician for record review and summary preparation will be assessed.